If your issue is not handled below, do not hesitate to contact us at firstname.lastname@example.org.
The provided scenes do not work
If the provided scenes do not work, your hardware/software setup might not be supported. First, verify that your operating system is Windows and that your computer has a CUDA-capable NVIDIA graphics card. If you are running Windows but do not have a CUDA-capable NVIDIA graphics card, you may try the CPU version of the plugin. To switch to the CPU version, open the file "deform_config.xml" and change the value of "computation-type" to CPU_MULTI.
The cloth appears stretchy
If the distance stiffness is already set to 1, the way to reduce stretchiness is to increase the number of solver iterations. This will cause the cloth to behave more accurately, at the expense of performance. The number of solver iterations can be increased in "deform_config.xml", by increasing "solver_iterations_num".